SMS Terms

SMS Terms & Conditions

ACE Design Build ("ACE Design Build," "we," "our," or "us") offers SMS (text message) communications to provide customers with timely information regarding their construction projects and customer service requests.

By providing your mobile phone number and opting in to receive text messages, you agree to receive SMS communications from ACE Design Build in accordance with these Terms & Conditions.

Types of Messages

SMS messages may include, but are not limited to:

  • Consultation scheduling and confirmations
  • Appointment reminders
  • Estimate follow-up
  • Project scheduling
  • Construction progress updates
  • Material delivery notifications
  • Customer service communications
  • Warranty and service notifications
  • Responses to customer inquiries

ACE Design Build does not send unsolicited text messages.

Message Frequency

Message frequency varies depending on your project, service request, and communication preferences. Most customers receive between 2 and 10 text messages per month, although additional messages may be necessary during active construction projects.

Message and Data Rates

Message and data rates may apply according to your wireless carrier's plan. ACE Design Build is not responsible for any charges imposed by your mobile carrier.

Opt-In

Customers may opt in to receive SMS communications by:

  • Submitting a request through our website contact or estimate request form;
  • Providing consent during the consultation or project onboarding process;
  • Requesting that we communicate by text message; or
  • Initiating a text conversation with ACE Design Build and agreeing to continue communications.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you will receive one final confirmation message indicating that you have been unsubscribed. No further SMS messages will be sent unless you provide new consent.

Help

For assistance, reply HELP to any SMS message or contact us at 763-762-4300 or contact@acedb.com.

Privacy

Your privacy is important to us. Please review our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to provide SMS messaging services.

Supported Carriers

SMS services are supported by most major U.S. wireless carriers; however, message delivery is subject to your carrier's network availability and is not guaranteed.

Changes to These Terms

ACE Design Build reserves the right to modify these SMS Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.

Effective date: August 7, 2026.